Connect your systems, eliminate manual handoffs, and automate the multi-step processes that slow your business down
Most SMEs run on a patchwork of tools that don't talk to each other -- CRMs, accounting software, project management platforms, email and spreadsheets. Every gap between them costs time, creates errors, and relies on someone remembering to do something. Our Workflow Automation agents bridge those gaps, connecting your existing systems and orchestrating multi-step processes from start to finish without manual intervention.
We have automated onboarding sequences that span five tools, approval chains that used to require three people chasing each other, and monthly reporting pipelines that previously took half a day. Once built and running, these workflows operate silently and reliably in the background -- with full logging and alerting so you always know what happened and when.
We document the current workflow in detail -- every step, every tool, every person involved, and every point where things get delayed or dropped.
We design the automated version: which systems connect, what triggers each step, where decisions are made, and how exceptions are handled.
We build and test the workflow thoroughly in a staging environment before deploying, including edge cases and failure scenarios.
We deploy to production, monitor the first live runs, and provide ongoing support. Workflows can be adjusted as your processes evolve.
Businesses with 10-100 employees where the same multi-step processes run repeatedly each week -- invoicing, onboarding, reporting, compliance -- and always require someone to push them through manually.
Example: A 30-person professional services firm automates its client onboarding from signed contract to access provisioned across five systems, cutting a 3-hour process to under 10 minutes.
Businesses where data lives in different systems -- HubSpot, Xero, SharePoint, Slack, Outlook -- and getting information from one to another requires manual copying, exporting, or email chains.
Example: A marketing agency connects project intake forms, Asana, Harvest and Xero so new client projects flow automatically from proposal acceptance through to invoicing setup.
Teams where approval workflows, audit trails and deadline tracking are business-critical. Manual chase emails and spreadsheet trackers are replaced with automated flows that escalate automatically.
Example: A financial services SME automates purchase approvals under £5,000, with automatic escalation to the finance director for anything above threshold and full audit logging throughout.
If your current processes work now but would break under 2x volume, automation is a prerequisite for growth. We build workflows that scale without requiring proportional headcount increases.
Example: An e-commerce business automates its order fulfilment, supplier notification and customer update sequences, handling 10x volume with no additional staff.
Do we need to replace our existing tools?
No. We work with the tools you already use. Our automation layer connects them via APIs and webhooks -- you do not need to migrate to new software or change how your team works day-to-day.
What if a step in the workflow fails?
Every workflow we build includes error handling and alerting. If a step fails, the right person is notified immediately with full context. Nothing silently drops, and all activity is logged for review.
How long does it take to build a workflow?
Most workflows are live within 2-4 weeks from the first process mapping session. Complex multi-system workflows may take 4-6 weeks. We always deploy to a test environment first.
Can you automate workflows that involve human approvals?
Yes. Many of the most valuable workflows combine automated steps with human decision points. We build in approval gates, notification chains and escalation rules so the right people are involved at the right moments -- without the manual chasing.
Tell us about the process that wastes the most time in your business. We'll show you what automated looks like.