When off-the-shelf AI tools don't fit your business, we build the solution from scratch -- tailored to your processes, integrated with your systems, and built with security at the core
Generic AI tools are built for general use cases. Most businesses find they can handle 70-80% of a problem but fall short where it actually matters -- your specific workflows, your industry's regulations, your data formats, your integrations. We build the remaining 20% that off-the-shelf software cannot reach.
Our custom AI agents are built on our proprietary Brain platform and deployed with enterprise-grade security practices. We have built agents that triage and respond to complex inbound communications, agents that monitor third-party data sources and alert on specific conditions, agents that draft regulatory compliance documents from structured inputs, and agents that coordinate across multiple departments without human orchestration. If you can describe the problem clearly, we can build the agent to solve it.
We work with you to understand the problem precisely -- the current process, the bottlenecks, the data involved, the systems connected, and the outcome you need the agent to produce.
We design the agent architecture: how it reasons, what tools and APIs it calls, where human approval is required, and how it handles edge cases and errors gracefully.
We build the agent on the Brain platform, integrating with your systems and running it against real test cases. We iterate until performance meets your requirements before deployment.
We deploy to production with full monitoring, logging and alerting in place. We provide ongoing support, handle model updates and refine the agent as your requirements evolve.
Finance, legal, healthcare and other sectors where generic AI tools cannot be deployed without significant compliance risk. We build agents that respect your regulatory environment, keep data within defined boundaries, and maintain the audit trails your industry requires.
Example: A financial services firm uses a custom agent to monitor client portfolios against defined risk rules and draft adviser alerts -- fully logged, never holding client data externally.
If your business runs on processes that are specific to your sector, client base or internal structure, generic tools will always require workarounds. Custom agents are built around what you actually do.
Example: A specialist recruitment firm uses a custom agent to screen candidates against highly specific technical criteria, draft initial outreach and log all activity to their ATS automatically.
Some businesses face a category of work that is genuinely repetitive but too complex or variable for standard automation tools. Custom agents handle the nuance that rules-based tools cannot.
Example: A professional services firm uses a custom agent to handle all inbound enquiry emails -- reading, classifying, extracting key data and drafting responses -- across 200+ emails per day.
If you have already explored tools like Zapier, ChatGPT plugins or vendor-specific AI features and found them insufficient, custom development is the natural next step.
Example: A logistics company found generic AI tools could not handle the variability in their delivery exception process. A custom agent now handles 80% of exceptions without human involvement.
How is this different from using ChatGPT or Copilot?
Consumer and enterprise AI tools are general-purpose. They require manual prompting and don't integrate deeply with your internal systems. Custom agents are autonomous -- they act on triggers, connect to your data, make decisions based on your rules, and complete tasks end-to-end without a human in the loop for each step.
Where does our data go?
We design every agent with data residency and privacy in mind. Your data stays within your defined infrastructure. We do not use your business data to train models, and all deployments include full documentation of data flows for your compliance records.
What does it cost?
Custom development is scoped and priced per project. Most custom agents start from £3,000-5,000 for a focused, single-process agent, with more complex multi-agent deployments priced higher. All work is scoped in detail before any development begins -- no surprises.
Can we own the agent once it is built?
Yes. We provide full documentation and handover. We recommend retaining us for ongoing maintenance and model updates, but you are not locked in. The agent runs on infrastructure you control.
Tell us what you are trying to automate. If off-the-shelf tools have not solved it, we can build something that will.