CREST-Certified Cyber Security and AI Specialists for UK SMEs

SME Cyber Solutions has been protecting and empowering small businesses for years. Now we're using that same expertise to deliver AI solutions you can rely on.

Founded on Cyber Security. Expanding into AI.

SME Cyber Solutions was founded with a straightforward mission: to deliver enterprise-grade technology at prices UK small and medium businesses can actually afford. We started in cyber security, helping SMEs defend against ransomware, phishing and data breaches — and built a reputation for technical rigour, reliability and genuine care for our clients.

Over the years we became members of the North West Cyber Security Cluster (NWCSC) and Cyber London, and became official providers for Grow London Local, supporting over 1,000 SMEs across London and beyond. Our analysts hold CREST CPSA certification — the industry standard for penetration testing and security assessment in the UK — and our work contributes to national cyber security policy through the FSB Crimes Against Business group, with direct engagement with the Home Office and the Mayor of London's office.

In 2026 we expanded our focus to include Agentic AI solutions — intelligent automation that helps SMEs save time, cut operational costs and grow more efficiently. What makes us different from a typical AI agency is simple: we bring the same security rigour we have always applied in cyber security to everything we build in AI. Every solution is secured from day one. No retrofitting, no gaps.

Our Services

We deliver two complementary sets of services to UK small and medium businesses. On the cyber security side: Cyber Essentials certification, penetration testing, 24/7 network monitoring and email security. On the AI side: AI receptionists, lead capture agents, admin automation, workflow automation and custom AI development.

Both sides of the business are underpinned by the same principle: practical, outcome-driven technology that works for your business — not the other way around.

Our Mission

To make enterprise-grade AI and cyber security accessible to every UK SME. We take a consultative, hands-on approach — designing, deploying and supporting solutions tailored to your specific needs, and staying accountable for the outcomes they deliver.

Meet the Leadership Team

Paul Cole — Chief Executive Officer

Co-founder and CEO of SME Cyber Solutions, and NWCSC Ambassador. Paul leads the company's strategic vision and has spent years helping UK SMEs access the kind of technology and protection previously available only to larger organisations. He represents the North West Cyber Security Cluster at industry events and is a vocal advocate for stronger cyber security adoption across the UK SME sector.

Neil Campbell — Chief Technology Officer

Co-founder and CTO, and a CREST Practitioner Security Analyst (CPSA) — one of the UK's recognised certifications for penetration testing and technical security assessment. Neil oversees all technical operations and solution design, bringing deep expertise across financial services, media, technology and healthcare. He sits on the FSB Crimes Against Business policy group and has contributed directly to cyber security policy discussions with the Home Office and the Mayor of London's office. Neil leads the design of every AI solution the company builds, ensuring security is built in from the outset.

Jon Heaps — Senior Penetration Tester

CREST Practitioner Security Analyst (CPSA) specialising in penetration testing and security assessments. CREST CPSA is the UK industry standard for security testing practitioners, requiring rigorous examination and ongoing professional development. Jon conducts technical security assessments across a wide range of industries, helping SMEs identify and address vulnerabilities before attackers do.

Louise Cole — Programme Manager

Responsible for project delivery and client success across every engagement. Louise ensures deployments run on time, to specification and deliver the outcomes clients expect. She is the primary point of contact for clients throughout delivery and the person who keeps every project on track.

View Full Team Profiles →

Credentials and Memberships

Our credentials and memberships are not decorative — they reflect genuine accountability to professional standards and peer communities.

  • CREST certified — penetration testing and security assessment to the UK industry standard
  • Cyber Essentials certified — we hold the certification we deliver for clients
  • North West Cyber Security Cluster (NWCSC) — full members and active contributors
  • Cyber London — members of the London cyber security community
  • Grow London Local — official providers, supporting 1,000+ London SMEs
  • FSB Crimes Against Business — contributing to national cyber security policy
  • ICO registered — registered with the Information Commissioner's Office

Ready to Work with a Team That Understands UK SMEs?

Let's discuss how we can help protect and grow your business.