Reclaim time by improving the admin tools you already use, then adding secure automation or AI agents where they genuinely help
Knowledge workers routinely lose large chunks of the week to tasks that do not require their expertise -- sorting email, entering data that already exists somewhere else, chasing people for information, formatting reports and managing calendars. These tasks are not strategic. They are not the reason you hired skilled people. And they are not going away on their own.
We start by looking at the tools you already use -- Microsoft 365, Google Workspace, your CRM, accounting software, document storage and reporting tools. Sometimes the right answer is configuration, templates and staff guidance. Where that is not enough, admin automation agents can read and triage inboxes, update systems, extract information from documents, schedule meetings and generate reports from your existing data sources.
If your team spends 15 hours per week on admin tasks at an average salary cost of £20/hour:
£15,600/year in recoverable time
Admin Automation typically costs a fraction of this -- and frees your team for higher-value work that actively generates revenue.
We map the repetitive admin tasks consuming your team's time -- volume, frequency, the systems involved and the decisions required at each step.
We decide whether the task is best handled by existing platform features, a no-code automation, or a purpose-built admin agent, then define triggers, rules and integration points.
Agents run in supervised mode first -- you review their outputs before they act. Once you are confident in accuracy, they move to fully automated operation.
We monitor performance, handle exceptions and refine the agents over time. As your business changes, the automation adapts with it.
Businesses where skilled people -- salespeople, consultants, account managers -- are spending significant chunks of their week on administrative work because there is no dedicated support function.
Example: A 12-person consultancy automates CRM updates, meeting scheduling and monthly client reporting, freeing consultants to bill an extra 5 hours per week.
Organisations receiving 50-200+ emails per day where triage, routing and first-response drafting is consuming disproportionate time. AI email agents read, classify and action incoming mail according to your rules.
Example: A property management company automates inbound maintenance request triage -- categorising urgency, notifying the right contractor and updating the property management system automatically.
Teams dealing with high volumes of structured documents -- invoices, purchase orders, expense receipts, contracts -- where data extraction and entry into accounting or ERP systems is a significant manual burden.
Example: A retail business automates invoice processing from supplier emails -- extracting line items, matching against purchase orders, and posting to Xero automatically, with anomaly checks that flag new suppliers, mismatched totals or repeated invoices near an approval limit for manual review rather than posting them straight through.
When the admin workload is growing faster than you can hire, automation is a more cost-effective solution than additional headcount. Admin agents scale instantly as volume increases.
Example: A SaaS company automates its customer onboarding admin -- provisioning accounts with least-privilege access by default, sending welcome sequences and scheduling kickoff calls -- handling 3x volume without increasing the operations team.
Will it work with our existing email system?
Yes. We work with Microsoft 365, Google Workspace and most standard email providers. If the built-in features are enough, we help configure them. If you need more, the agent works within your existing environment -- you do not need to change email platforms. It is also worth ensuring your email authentication records are in order before going live — our guide to SPF, DKIM and DMARC covers what to check.
What if the agent makes a mistake?
All agents start in a supervised mode where outputs are reviewed before action is taken. We build in confidence thresholds -- tasks the agent is uncertain about are flagged for human review rather than acted on automatically. We only move an agent to fully automated operation once its accuracy on your specific tasks has been proven over a sustained review period, and any external communications it sends unsupervised are disclosed as AI-generated.
Can it access sensitive documents securely?
Security is built into every deployment. Agents operate with least-privilege access -- they can only read and write what they need for their specific task. All activity is logged, and no data is sent to external AI services without your explicit sign-off on the data flow.
How quickly will we see results?
Most admin automation agents are live within 2-3 weeks. The first tasks automated are typically the highest-volume, most straightforward ones -- you will see immediate time savings while more complex automations are built in parallel.
Tell us which tasks are eating your team's time. We will show you whether existing tools, workflow automation or AI agents are the best route.