AI Agents That Deliver Real Business Outcomes

From answering calls to automating workflows — choose ready-to-deploy solutions or build something bespoke

Every SME faces the same challenge: too much to do, not enough time or resources. Administrative tasks pile up. Leads go cold. Customer calls get missed. And your team is stretched too thin.

That's where Agentic AI comes in. Our AI agents handle repetitive, time-consuming work automatically — freeing your team to focus on high-value activities that actually grow your business.

Below, you'll find our core AI solutions. Each one is designed to solve a specific business challenge and deliver measurable outcomes like time saved, costs reduced, and revenue increased.

Our Core AI Services

🎧

AI Receptionist & Customer Engagement Agents

Never miss a call, enquiry, or opportunity — even outside business hours

What It Does:

  • Answers incoming calls professionally with natural, conversational AI
  • Handles common enquiries, provides information, and books appointments
  • Qualifies leads and routes urgent matters to the right team member
  • Operates 24/7, including evenings, weekends, and holidays
  • Integrates with your phone system and calendar

Business Outcomes:

  • ✓ Capture 100% of inbound calls and leads
  • ✓ Reduce missed opportunities and lost revenue
  • ✓ Improve customer satisfaction with instant responses
  • ✓ Save on receptionist and call-handling costs

Perfect For: Professional services, healthcare clinics, trades and operations businesses, agencies

🎯

Lead Capture & Follow-Up Agents

Automatically capture, qualify, and nurture leads so you never lose another opportunity

What It Does:

  • Captures leads from web forms, phone calls, emails, and social media
  • Qualifies prospects based on your criteria (budget, timeline, fit)
  • Sends personalised follow-up emails and SMS messages automatically
  • Books discovery calls and demos directly into your calendar
  • Integrates with your CRM to keep everything organised

Business Outcomes:

  • ✓ Increase lead conversion rates by 40-60%
  • ✓ Eliminate lead leakage and slow follow-ups
  • ✓ Free your sales team to focus on closing deals
  • ✓ Generate detailed reports on lead sources and conversion rates

Perfect For: Agencies, consulting firms, B2B service providers, finance firms

📋

Admin Automation Agents

Automate repetitive admin tasks and reclaim 15-20 hours per week

What It Does:

  • Sorts and prioritises emails automatically
  • Updates CRM records and databases without manual data entry
  • Generates reports, summaries, and dashboards on demand
  • Processes invoices, expenses, and routine paperwork
  • Schedules meetings and sends reminders

Business Outcomes:

  • ✓ Save 15-20 hours per week on admin tasks
  • ✓ Reduce human error in data entry and record-keeping
  • ✓ Speed up reporting and decision-making
  • ✓ Lower administrative overhead costs

Perfect For: All SMEs — especially businesses with heavy admin burdens

⚙️

Workflow & Operations Automation Agents

Streamline complex workflows across departments and eliminate bottlenecks

What It Does:

  • Automates multi-step processes (e.g., onboarding, invoicing, compliance checks)
  • Connects disparate systems so data flows seamlessly
  • Sends notifications and triggers actions based on business rules
  • Tracks progress and flags issues before they become problems
  • Integrates with industry-specific tools and platforms

Business Outcomes:

  • ✓ Reduce process completion time by 50-70%
  • ✓ Eliminate manual handoffs and bottlenecks
  • ✓ Improve accuracy and compliance
  • ✓ Scale operations without adding headcount

Perfect For: Operations-heavy businesses, finance and compliance firms, healthcare providers

🔧

Custom AI Agent Development

Purpose-built AI solutions for unique business processes and industry-specific challenges

What It Does:

  • We design and build bespoke AI agents tailored to your exact requirements
  • Solves complex, industry-specific challenges that off-the-shelf tools can't handle
  • Integrates with legacy systems, niche software, and proprietary tools
  • Provides full documentation, training, and ongoing support

Business Outcomes:

  • ✓ Automate processes other providers can't handle
  • ✓ Gain a competitive advantage with custom technology
  • ✓ Future-proof your operations with scalable solutions
  • ✓ Work with a team that understands UK SME challenges

Perfect For: Businesses with unique workflows, niche industries, or complex requirements

🔒

Cybersecurity & Protection Services

Enterprise-grade security that protects your AI solutions and entire digital infrastructure

What We Offer:

  • 24/7 network monitoring and threat detection
  • Endpoint protection for all devices and systems
  • Email security and phishing prevention
  • Cloud security assessments and protection
  • Penetration testing by Crest-certified analysts
  • Cyber Essentials and compliance support
  • Incident response and recovery services
  • Security training for your team

Why Security Matters for AI:

  • ✓ Protect your AI agents and data from cyber threats
  • ✓ Ensure compliance with UK regulations (GDPR, etc.)
  • ✓ Maintain customer trust and business continuity
  • ✓ Reduce cyber insurance premiums
  • ✓ Built on our security heritage - Crest-certified team

Our Heritage: SME Cyber Solutions was founded on cybersecurity expertise. We're Cyber Essentials certified, members of NWCSC and Cyber London, with Crest-certified analysts on our team. Every AI solution we deploy is built with security at its core.

🛡️ Trust & Credentials

  • ✓ Cyber Essentials Certified
  • ✓ Crest CPSA Certified Team
  • ✓ NWCSC Members
  • ✓ Cyber London Partners
  • ✓ Protecting 1,000+ UK SMEs

Why Choose SME Cyber for Both AI and Security?

We're uniquely positioned to deliver AI solutions with enterprise-grade security built in

🔐

Security-First AI

Every AI agent we deploy is built with security best practices, encryption, and access controls from day one. No retrofitting needed.

👥

Proven Expertise

Our Crest-certified team brings years of cybersecurity experience to AI deployments, ensuring your solutions are both powerful and protected.

🛡️

Complete Protection

From AI automation to network security, we protect your entire digital infrastructure with 24/7 monitoring and expert support.

Not Sure Where to Start?

Let's identify the biggest opportunities in your business. Book a free consultation and we'll identify where automation can deliver the biggest impact.

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