How We Deliver AI Agents That Actually Work

A proven process refined through years of delivering secure, reliable technology to UK SMEs

At SME Cyber Solutions, we don't believe in one-size-fits-all technology. Every business has unique workflows, challenges, and goals — which is why we take a consultative, tailored approach to deploying Agentic AI solutions.

Our four-stage process ensures you get AI agents that integrate seamlessly with your existing systems, deliver measurable outcomes, and are supported 24/7 by our expert team.

The Four-Stage Process

1

Discovery & Assessment

📅 Timeline: Week 1

What Happens:

  • We schedule a free, no-obligation consultation to understand your business operations, pain points, and objectives.
  • We identify repetitive tasks, bottlenecks, and manual processes that could be automated.
  • We map your current systems (CRM, email platforms, phone systems, workflows) to understand integration requirements.
  • We prioritise opportunities based on potential time savings, cost reduction, and ROI.

What You Get:

  • A detailed assessment report highlighting automation opportunities
  • Clear recommendations on which AI agents will deliver the biggest impact
  • Transparent cost and timeline estimates
2

Planning & Solution Design

📅 Timeline: Week 2

What Happens:

  • Our team designs custom AI agents tailored to your specific workflows and business requirements.
  • We plan integrations with your existing tools (CRM, phone systems, email, calendars, databases).
  • We create detailed process flows showing exactly how your AI agents will operate.
  • We present a clear deployment plan with milestones and success metrics.

What You Get:

  • A detailed solution blueprint outlining how your AI agents will function
  • Integration plans showing how AI will connect to your current systems
  • Clear success metrics so you can measure ROI
  • Transparent pricing with no hidden costs
3

Solution Deployment

📅 Timeline: Weeks 3-4

What Happens:

  • We build, test, and integrate your AI agents with your existing systems.
  • Deployment is non-disruptive — most implementations go live within 2-3 weeks.
  • We conduct thorough testing to ensure everything works flawlessly before going live.
  • Your team receives hands-on training (if needed) and clear documentation.

What You Get:

  • Fully deployed, tested AI agents integrated with your systems
  • Training and documentation for your team
  • A dedicated support contact for any questions
  • Peace of mind knowing everything is monitored and secure
4

Ongoing Support & Optimisation

📅 Timeline: Ongoing

What Happens:

  • Our team monitors your AI agents 24/7 to ensure consistent performance.
  • We proactively identify optimisation opportunities and implement improvements.
  • You have direct access to our support team whenever you need assistance.
  • We provide regular performance reports showing time saved, costs reduced, and ROI delivered.

What You Get:

  • 24/7 monitoring and support from our expert team
  • Regular performance reports and ROI tracking
  • Continuous optimisation to improve results over time
  • The confidence that comes from working with a team that's been supporting UK SMEs for years

Why Our Process Works

Built on Years of Delivering Secure, Reliable Technology

SME Cyber Solutions has been protecting and supporting UK businesses for years. We've built our reputation on delivering enterprise-grade solutions at SME-friendly prices — with a focus on reliability, security, and measurable outcomes.

When we deploy AI agents for your business, we bring that same rigour, attention to detail, and commitment to excellence. You're not just getting software — you're getting a trusted partner who understands UK SMEs and what it takes to succeed.

🎖️ Proven Expertise

  • Crest-certified security analysts on our team
  • Members of NWCSC, NWRDSC, Cyber London
  • Official providers for Grow London Local (1,000+ SMEs)

🔒 Security First

  • Paul Cole (CEO) is an NWCSC Ambassador
  • Neil Campbell (CTO) contributes to FSB Crimes Against Business policy
  • Every solution built with enterprise-grade security

🤝 Trusted Partnership

  • White-glove service from discovery to deployment
  • 24/7 monitoring and support
  • Dedicated team that becomes an extension of your business

What Makes Us Different

❌ Generic AI Platforms

  • ✗ One-size-fits-all templates
  • ✗ DIY setup and troubleshooting
  • ✗ Limited support
  • ✗ No integration expertise
  • ✗ No ongoing optimisation

❌ Enterprise Consultancies

  • ✗ Expensive retainers and fees
  • ✗ Long deployment timelines
  • ✗ Overkill for SME needs
  • ✗ Complex contracts
  • ✗ Impersonal service

✓ SME Cyber Solutions

  • Custom-designed solutions
  • White-glove deployment and support
  • 24/7 expert monitoring
  • Seamless system integrations
  • Continuous improvement and ROI tracking
  • SME-friendly pricing

Real Results from Real Businesses

Here's what our clients are saying

"We brought SME Cyber in after a phishing attack hit our business and gave us a real scare. They not only helped us deal with the immediate problem but also put proper protections in place so it wouldn't happen again. Their team now monitor and protect our systems day to day, which gives us real peace of mind. It feels like they've become part of our own team, always keeping an eye out for us."

Alan Lloyd Director, Axcelerate Consulting

"We hired SME Cyber for a routine test of our cloud storage and thought we were just checking on our videos. However, the team quickly found serious risks across our cloud setup. Thanks to their clear report and fast advice, we were able to fix those critical issues immediately. I'd gladly hire them again for future testing."

Dr David Sewell Head of Digital, One Vision Healthcare
Read More Case Studies

Let's Discuss How AI Can Transform Your Business

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