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AI Receptionist & Customer Engagement

Never miss a call, enquiry, or opportunity — even outside business hours

What This Agent Does

Our AI Receptionist acts as your business's first point of contact, handling incoming calls with natural, conversational AI that sounds genuinely human. It answers questions, captures lead information, books appointments, and routes urgent calls to the right team member — all while operating 24/7.

Key Capabilities:

  • Professional call answering with customisable greetings and scripts
  • Natural language understanding for complex enquiries
  • Calendar integration for appointment booking
  • Lead qualification based on your criteria
  • Intelligent call routing to team members
  • Voicemail transcription and email notifications
  • Multi-language support for diverse customers
  • Integration with your existing phone system

Business Outcomes

  • 100% Call Capture: Never miss another call or opportunity
  • £25,000+ Annual Savings: Eliminate the need for full-time receptionist
  • 24/7 Availability: Capture leads outside business hours
  • Instant Response: No more hold times or voicemail
  • Better Customer Experience: Professional service every time
  • Higher Conversion: Immediate follow-up increases sales

ROI Calculator

Current Cost of Missed Calls:

If you miss just 3 calls per week that could have converted to £500 sales:

Lost Revenue: £78,000/year

AI Receptionist Investment: £800-1,200/month

Net Benefit: Capture that lost revenue while saving on staffing costs

How It Works

1. Call Arrives

Customer calls your business number at any time — day or night, weekday or weekend.

2. AI Answers

AI receptionist answers professionally, understands the enquiry, and provides information or captures details.

3. Action Taken

Books appointment, qualifies lead, answers question, or routes call to appropriate team member.

4. You're Notified

Receive instant notifications with call summaries, lead details, and next actions required.

Who This Is For

Professional Services

Law firms, accountants, consultants who need to capture every enquiry and project a professional image.

Example Use Case: A legal firm captures after-hours enquiries from potential clients, automatically books consultations, and qualifies cases based on practice area.

Healthcare & Clinics

Dental practices, physio clinics, private healthcare providers who handle high call volumes.

Example Use Case: A dental practice handles appointment bookings, cancellations, and emergency triage 24/7 without additional staff.

Trades & Operations

Plumbers, electricians, contractors who are often on-site and can't answer calls.

Example Use Case: A heating engineer captures emergency callouts, books service appointments, and provides quotes while working on jobs.

Agencies & Creative

Marketing agencies, design studios who want to focus on client work, not admin.

Example Use Case: A digital agency qualifies new business enquiries, books discovery calls, and handles general questions automatically.

Integration Examples

Our AI Receptionist integrates seamlessly with the tools you already use.

📞 Phone Systems

  • RingCentral
  • 3CX
  • Aircall
  • 8x8
  • Standard VOIP/SIP

📅 Calendars

  • Google Calendar
  • Outlook Calendar
  • Calendly
  • Acuity Scheduling

💼 CRM Systems

  • HubSpot
  • Salesforce
  • Pipedrive
  • Zoho CRM
  • Custom databases

Frequently Asked Questions

Does it really sound natural?

Yes. Our AI uses advanced natural language processing to have genuine conversations. Most callers don't realise they're speaking with AI. We also customise the voice, tone, and scripts to match your brand.

What happens if the AI can't answer a question?

The AI is trained on your business information, but if it encounters something it can't handle, it seamlessly transfers the call to a team member or takes a message with full context for follow-up.

Can I customise what it says?

Absolutely. We work with you to create custom greetings, responses, and call flows that match your brand voice and business requirements. You can update these at any time.

How quickly can this be deployed?

Most AI Receptionist deployments are live within 1-2 weeks. We handle all the technical setup and integration with your existing phone system.

What's the monthly cost?

Pricing typically ranges from £800-1,200 per month depending on call volume and customisation requirements. This is significantly less than hiring a full-time receptionist (£20,000+ annually) and provides 24/7 coverage.

Ready to Never Miss Another Call?

Book a free demo and hear our AI Receptionist in action.