Built on Trust, Security, and a Deep Understanding of UK SMEs

SME Cyber Solutions has been protecting and empowering small businesses for years. Now we're using that same expertise to deliver AI solutions you can rely on.

Our Story

SME Cyber Solutions was founded with a simple mission: to deliver enterprise-grade technology at prices UK small and medium businesses can afford.

We started in cybersecurity, helping SMEs defend against ransomware, phishing, and data breaches — building a reputation for reliability, expertise, and genuine care for our clients' success. Along the way, we became members of the North West Cyber Security Cluster (NWCSC), Cyber London, and official providers for Grow London Local, servicing over 1,000 SMEs across London and beyond.

But we noticed something. Our clients weren't just asking for security solutions — they were asking for help with operational challenges. Time-consuming admin. Missed calls. Slow follow-ups. Manual processes that drained productivity.

That's why, in 2026, we're expanding our focus to include Agentic AI solutions — intelligent automation that helps SMEs save time, cut costs, and grow more efficiently.

And here's what makes us different: we bring the same rigour, security, and reliability we've always delivered in cybersecurity to everything we build in AI. You're not just getting software — you're getting a trusted partner who understands your challenges and has your back.

Our Mission

To deliver practical, outcome-driven AI solutions that empower UK SMEs to automate tasks, save time, cut costs, and focus on what really matters — growing their businesses.

We believe technology should work for you, not the other way around. That's why we take a consultative, hands-on approach — designing, deploying, and supporting AI agents tailored to your unique needs.

Partnerships & Affiliations

Recognised by Industry Leaders

We're proud members and partners of organisations that share our commitment to supporting UK businesses:

🏆 North West Cyber Security Cluster (NWCSC)

Paul Cole (CEO) serves as an NWCSC Ambassador, representing the cluster at events and advocating for stronger cybersecurity across the UK.

🛡️ North West Regional Defence Security Cluster (NWRDSC)

Active contributors to regional security initiatives and technology advancement programmes.

🏙️ Cyber London

Supporting London-based SMEs with security and technology solutions that protect and empower their operations.

🌱 Grow London Local

Official technology provider servicing 1,000+ SMEs across London with cybersecurity and now AI solutions.

🤝 FSB (Federation of Small Businesses)

Neil Campbell (CTO) sits on the FSB Crimes Against Business policy group, contributing to discussions with the Home Office and Mayor of London's office.

✓ Cyber Essentials Certified

We maintain Cyber Essentials certification, demonstrating our commitment to security best practices.

Meet Our Leadership Team

Paul Cole — Chief Executive Officer

Co-Founder & NWCSC Ambassador

Paul is the co-founder and CEO of SME Cyber Solutions. With years of experience supporting UK SMEs, Paul leads the company's strategic vision and serves as an ambassador for the North West Cyber Security Cluster (NWCSC). He's passionate about making enterprise-grade technology accessible to small businesses and regularly represents NWCSC at industry events, advocating for stronger cybersecurity and smarter technology adoption across the UK.

Neil Campbell — Chief Technology Officer

Co-Founder & Crest CPSA

Neil is a Crest Practitioner Security Analyst (CPSA) and co-founder of SME Cyber Solutions. With deep technical expertise across media, finance, technology, and healthcare, Neil oversees all technical operations and solution design. He also sits on the FSB Crimes Against Business policy group, contributing to cybersecurity policy discussions with the Home Office and Mayor of London's office. Neil's focus is on building secure, reliable AI solutions that deliver measurable business outcomes.

Jon Heaps — Senior Penetration Tester

Crest CPSA

Jon is a Crest Practitioner Security Analyst (CPSA) specialising in penetration testing and security assessments. His expertise ensures that every AI solution we build is secure, reliable, and resilient against potential threats. Jon brings experience across a wide range of industries, helping SMEs identify vulnerabilities and implement robust protections.

Louise Cole — Programme Manager

Operations & Client Success

Louise oversees project delivery and client success at SME Cyber Solutions. She ensures every deployment runs smoothly, on time, and delivers the outcomes clients expect. With a focus on clear communication and proactive problem-solving, Louise is the glue that holds our operations together — and the person clients trust to keep everything on track.

Why Choose Us?

🎖️ Proven Expertise

  • Crest-certified security analysts
  • Years of experience supporting UK SMEs
  • Deep knowledge of compliance, security, and operations
  • Industry recognition and partnerships

🔧 Tailored Solutions

  • No generic templates or one-size-fits-all approaches
  • Custom-designed AI agents for your specific needs
  • Seamless integration with your existing systems
  • Flexible, scalable solutions that grow with you

🤝 Ongoing Support

  • 24/7 monitoring and support
  • Continuous optimisation and improvement
  • A dedicated team that feels like an extension of your business
  • Regular reporting and ROI tracking

Ready to Work with a Team That Understands UK SMEs?

Let's discuss how we can help transform your operations with AI.